Digital Marketing Strategy

4 steps to creating a digital marketing strategy that succeeds

Proper Planning Prevents Poor Performance

What is Digital Marketing Strategy

A digital marketing strategy is an action plan that uses digital marketing tactics to achieve your business’ goals. Examples of tactics include building a website, SEO and paid ads.

The digital marketing plan includes 4 steps.

Step 1.  SWOT Analysis
Step 2.  SMART Business Goals
Step 3.  Market Segmentation
Step 4.  Build Buyer Personas

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How to Create a Digital Marketing Strategy

50% of business owners and inexperienced marketers participate in random acts of digital marketing with no strategy.

“I need a website or I need an app. We want to do SEO, and let’s try social media.” These statements are common and allow a company to feel like they are going to accomplish something. In reality, companies are busy working but not progressing.

See the 4 detailed steps below to create a digital marketing strategy or you can hire m16 marketing.

Step 1 of a Digital Marketing Strategy – SWOT Analysis

SWOT Analysis

Internal Assessment

  • S

    Strengths provide an area to list everything done right either individually or as an organization.
  • W

    Weaknesses are aspects of your business that place you at a competitive disadvantage.

External Assessment

  • O

    Opportunities are factors that represent the reasons your business is likely to prosper.
  • T

    Threats are factors beyond your control that could place your business at risk for failure.


These are the factors within your organization that lend themselves to its success. To determine strengths, ask yourself what your company does well and how those abilities will enhance your potential business.


It’s great to be enthusiastic about your business idea, but you also have to be realistic. Examine the prospective business closely for internal weak points and consider how to eliminate or minimize them.


Opportunities are external positive factors that can affect your business. For example, they can include weak competition in your niche, growth in your particular market that increases demand, and technological changes that make it cheaper or easier to deliver your product or service.


Threats are external negative factors that can undermine your potential business. For example, a home renovation business can rise or fall based on the overall strength of the local real estate market or an economic downturn.

A SWOT analysis is essential to you digital strategy marketing plan.

Step 2 of a Digital Marketing Strategy – SMART Business Goals

Your Digital Marketing S.M.A.R.T.?

  • Specific
    What exactly do you want to achieve?
  • Measurable
    How will you know when you’ve achieved it?
  • Attainable
    Is it something you can realistically achieve?
  • Relevant
    Why is this applicable to your business?
  • Time-Based
    When do you want to achieve your goal?


Your digital marketing goals should be specific, meaning they are detailed and clearly defined. If you want to increase sales or website traffic with digital marketing, define the goals with specific numbers.


Digital marketing goals should be easy to measure using quantifiable data. Goals like stronger brand recognition or increased product awareness aren’t measurable. Examples of measurable goals include generating 20 new email newsletter signups or 30 new contact form leads per month.


There’s nothing wrong with being optimistic about your digital marketing campaigns, but you should create goals that are realistically achievable. You can’t expect to grow your small business into a Fortune 500 company overnight.


No two businesses have the exact same needs, so it’s important that your digital marketing goals are relevant to your business’ needs. A real estate agency, for example, may seek additional leads from prospective home buyers, and an e-commerce business that sells dresses would want to target women.


Finally, your digital marketing objectives should be time-based. Attracting 30 new customers, for instance, doesn’t specify a time. It takes time to achieve a goal. And without a time frame, this isn’t an effective way to measure success.

Creating SMART goals will help to make your digital strategy a success.

Step 3 of a Digital Marketing Strategy – Market Segmentation

Market Segmentation

Target Audience User Profile

  • Geographics
    • City
    • Region
    • Size
    • Climate
    • Communities
    • Countries
    • Rural, suburban and urban areas
  • Demographics
    • Age
    • Gender
    • Race
    • Religion
    • Income
    • Education
    • Language spoken
  • Psychographics
    • Budget
    • Beliefs
    • Values
    • Pain points
    • Attitudes
    • Social & cultural norms
    • Roles
    • Activities
  • Behavior
    • Hobbies
    • Habits
    • Purchasing styles
    • Social media use
    • Mobile phone use
    • Media consumption

Market segmentation is the art and science of arranging a company’s target market into segmented groups by geographic, demographic, psychographic and behavior.


Geographic segmentation creates different target customer groups based on geographical elements like city, region, communities, countries and more.


Demographic segmentation sorts a market by demographic elements such as age, gender, race, education, income, occupation and more.


Psychographic segmentation explores the psychological aspects of consumer behavior by dividing markets according to budget, values, beliefs, pain points and more.


Behavioral segmentation divides markets by behavior and decision-making patterns including hobbies, habits, purchasing styles, social media use, media consumption and more.

Marketing segmentation increases efficiency rather than targeting consumers on an individual basis.

Step 4 of a Digital Marketing Strategy – Buyer Personas

Build Buyer Personas Based on Research

  • Background
    • Geographics
    • Demographics
    • Psychographics
    • Behavior
  • Buyer Problems
    What problem do buyers have that you do not solve?
  • Buyer Goals
    What is the buyer’s motivation to buy now?
  • Buyer Benefits
    What is the key benefit that you provide to the buyer?
  • Buyer Objections
    What are the most common questions a buyer asks in deciding?

A buyer persona is a representation of your targeted customer base. Creating buyer personas requires research and documenting your ideal customer’s background, problems and goals. It’s imperative to define how a customer benefits and how you overcome their objections.

Creating buyer personas allows you to get to know your customers better. It helps produce the appropriate messaging that resonates and converts visitors into customers.

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